Case Studies

Wonder Home Finance improved communication and customer satisfaction across 125 branches using C-Zentrix’s integrated contact center solution. Learn how they streamlined operations and achieved 100% compliance.

Bewakoof.com enhanced customer support with C-Zentrix CCaaS (Cloud Contact Center), achieving 85-90% CSAT, faster resolutions, and improved customer satisfaction.

C-Zentrix has helped eSewa, in their customer service with C-Zentrix call center solution. This has resulted in better customer satisfaction and customer loyalty.

Read how Dubizzle Cars benefits from a 360 degree view of all their customer interactions using

Learn How CZ Enterprise Suite Helped Snapdeal To Scale Very Quickly From 10 To 200 Agent Seats

Explore How MakeMyTrip Was Able To Reduce Their Contact-To-Information Time Using The CZ SME Suite

Explore How Pidilite Industries Limited captures, track and nurtures its leads with CZ SME

Learn How NIIT Improved its Turnaround Time from a Few Days to Minutes with C-Zentrix

Learn How Nestaway Now Have A 360-Degree View Of Their Entire Call Center Operations With CZ SME Suite

Learn How Practo Improved Their Uptime By Moving To CZ Enterprise Suite

Learn How C-Zentrix Enabled Amity University To Connect Better With Their Prospects

Explore How Magus Dialog Provides 99.99% Up-Time Using C-Zentrix

Learn How Lenskart Achieved A Greater Success Rate On Their Cash On Delivery Order With C-Zentrix

Learn How Teleperformance BPO Reduced Their Infrastructure Cost By 50% With C-Zentrix

Learn How OYO Provides Superior Self Service With CZ Enterprise Suite

Explore How CZ SME Suite Helped Netmeds To Increase Call Containment By 37%

Learn How C-Zentrix helped ICICI Lombard's agent productivity multi-fold by minimizing data leakage

Explore How CZ SME Suite Transformed Meesho's Support Delivery From Purely App-Based To Telephony

Learn How Redbus Improved Their Call Abandon Rate With C-Zentrix

Learn how CZ SME Helped Swiggy to Replace Its Legacy System For A Centralized Experience

Envo BPO Services is a business process outsourcing company founded in 2009. The main objective was to assist companies in growth through the concept of outsourcing.

Thomas Cook (India) Ltd. is an Indian travel agency, headquartered in Mumbai, providing travel services including Foreign Exchange, International, and Domestic.

Read how C-Zentrix's IVR Solution has provided Mjunction with efficient automation of call flow.