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Nestaway Now Have A 360-Degree View Of Their Entire Call Center Operations With CZ SME Suite

Download the Case Study Here!
Bewakoof Casestudy

Nestaway

Nestaway, was established in Bengaluru by Amarendra Sahu, Deepak Dhar, Jitendra Jagadev and Smruti Parida in January 2015. All four founders had experienced a common problem – finding a home in the big city. Nestaway make finding homes accessible and simple. It offers affordable housing and caters to individual need while removing middle-men or brokers from the home rental experience.

Use Case

Call Drop Issues In Contact Center

Industry

Consumer-Service

Region

India, APAC

Challenges

  • Severe call drop
  • Call disconnection issues
  • Issue with the handling of the business load
  • Need integration support with their Cloud CRM

Solutions

  • CZ SME Suite
  • CZ IVR
  • Integration option with multiple cloud based or in-house CRM
  • Single Sign-On (SSO)

Download the case study to get a glimpse into our solution.