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Bewakoof.com's Success with C-Zentrix CCaaS Integration

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Bewakoof Casestudy

Bewakoof.com

Bewakoof.com is an Indian online fashion and lifestyle brand offering trendy clothing, accessories, and merchandise. Founded in 2012, it targets young consumers with its quirky designs and affordable pricing. Known for its casual wear and graphic tees, Bewakoof.com has gained popularity for its vibrant style and online presence in the Indian market.

Use Case

Enhancing CSAT for E-commerce business

Industry

Clothing D2C

Region

India, APAC

Challenges

  • Needed a solution for seamless browsing assistance.

  • Required a system to address diverse queries in real-time.

Solutions

  • CZ CCaaS

  • CZ dialer

Download the case study to get a glimpse into our solution.