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Don’t lose Customers for long call queues

Waiting for the customer service agent in long queues usually is a good recipe to lose him. And most likely he is visiting your competitor’s site as well. With CZ Callback, your prospective customers do not have to wait. Call them back instantly or schedule a call at their convenience. Bingo! We save your customer dropout rate.

Easy Integration

The CZ Callback service integrates easily with any website on any interface. C-Zentrix REST API callback feature can be integrated in no time and your website is ready with “click to call” functionality. You can also integrate it with CZ LMS or CZ Helpdesk so that agents can take quicker action on the leads.

Easy Integration

Improve Website Conversion

Add CZ Callback service to your sales and marketing campaigns and convert your visitors to leads with ease. The CZ Callback seamlessly integrates with CZ Contact Centre Solution. You can reach out to customers when they need your help, almost instantly, and guess what? You can also see from where in the website did the lead come from. The prospect can be added to the priority list in the outbound campaign and called back instantly.

No Setup Cost

The CZ Callback is a pay as you go service that does not require any setup cost. It can easily be hosted on cloud as well as your internal server. To collect leads without any additional cost is not just a saving but also provides returns.

No Setup Cost

Don’t lose Customers for long call queues

Waiting for the customer service agent in long queues usually is a good recipe to lose him. And most likely he is visiting your competitor’s site as well. With CZ Callback, your prospective customers do not have to wait. Call them back instantly or schedule a call at their convenience. Bingo! We save your customer dropout rate.

Easy Integration

The CZ Callback service integrates easily with any website on any interface. C-Zentrix REST API callback feature can be integrated in no time and your website is ready with “click to call” functionality. You can also integrate it with CZ LMS or CZ Helpdesk so that agents can take quicker action on the leads.

Easy Integration

Improve Website Conversion

Add CZ Callback service to your sales and marketing campaigns and convert your visitors to leads with ease. The CZ Callback seamlessly integrates with CZ Contact Centre Solution. You can reach out to customers when they need your help, almost instantly, and guess what? You can also see from where in the website did the lead come from. The prospect can be added to the priority list in the outbound campaign and called back instantly.

No Setup Cost

The CZ Callback is a pay as you go service that does not require any setup cost. It can easily be hosted on cloud as well as your internal server. To collect leads without any additional cost is not just a saving but also provides returns.

No Setup Cost

Don’t lose Customers for long call queues

Waiting for the customer service agent in long queues usually is a good recipe to lose him. And most likely he is visiting your competitor’s site as well. With CZ Callback, your prospective customers do not have to wait. Call them back instantly or schedule a call at their convenience. Bingo! We save your customer dropout rate.

Easy Integration

The CZ Callback service integrates easily with any website on any interface. C-Zentrix REST API callback feature can be integrated in no time and your website is ready with “click to call” functionality. You can also integrate it with CZ LMS or CZ Helpdesk so that agents can take quicker action on the leads.

Improve Website Conversion

Add CZ Callback service to your sales and marketing campaigns and convert your visitors to leads with ease. The CZ Callback seamlessly integrates with CZ Contact Centre Solution. You can reach out to customers when they need your help, almost instantly, and guess what? You can also see from where in the website did the lead come from. The prospect can be added to the priority list in the outbound campaign and called back instantly.

No Setup Cost

The CZ Callback is a pay as you go service that does not require any setup cost. It can easily be hosted on cloud as well as your internal server. To collect leads without any additional cost is not just a saving but also provides returns.

CZ Advantage

One Click One Click

One Click Action

With CZ Callback, give your audience an opportunity to jump the ladder and reach you directly. Reduce touch points to just a click and make your customer experience more efficient.

Customization Customization

Give convenience to your consumers

Give your users the convenience to schedule a call back when they want it. CZ Callback powers your website, landing pages and mobile apps to collect users preferences and enhance it with a voice option.

All Dialing All Dialing

Activate all Dialing Options

Integration with CZ Dialer attaches Progressive, Predictive and Preview dialing modes to CZ Callback so you can optimize your agent’s time better.

Reports and Analytics Reports and Analytics

Reporting

The CZ Callback gives detailed reports of the customer interactions as all the calls are automatically recorded. You can monitor calls for training purposes as well as for lead management.