In today’s connected world, we need to remain connected while providing complete security to customer privacy. Contact numbers and other details should be protected and not part of transaction. Be it e-commerce delivery team, Cab aggregator or a buyer-seller platform, CZ Magic call ensures that the numbers of both the parties are protected and a virtual number is displayed. Post transaction this number may not remain relevant.
In case of E-commerce, Travel-Cab, Installation Departments of consumer durable companies, where your employees need to call the user, CZ Magic Call’s services help save your employee's money, as they only need to call a virtual number.
Since all the calls conducted through CZ Magic Call are recorded, it is easy to manage customer grievances as the recordings can be reviewed to understand the exact context. Also these recordings are available to the administrator who can review them for training of their employees.
CZ Magic Call’s number masking saves companies from any communication or transaction that might happen off platform if either party numbers are known, saving companies from loss of business. While the buyer-seller platform are designed to ensure the transactions happen through the platform and CZ Magic call ensures that all communications are masked. Isn’t that great?
In today’s connected world, we need to remain connected while providing complete security to customer privacy. Contact numbers and other details should be protected and not part of transaction. Be it e-commerce delivery team, Cab aggregator or a buyer-seller platform, CZ Magic call ensures that the numbers of both the parties are protected and a virtual number is displayed. Post transaction this number may not remain relevant.
In case of E-commerce, Travel-Cab, Installation Departments of consumer durable companies, where your employees need to call the user, CZ Magic Call’s services help save your employee's money, as they only need to call a virtual number.
Since all the calls conducted through CZ Magic Call are recorded, it is easy to manage customer grievances as the recordings can be reviewed to understand the exact context. Also these recordings are available to the administrator who can review them for training of their employees.
CZ Magic Call’s number masking saves companies from any communication or transaction that might happen off platform if either party numbers are known, saving companies from loss of business. While the buyer-seller platform are designed to ensure the transactions happen through the platform and CZ Magic call ensures that all communications are masked. Isn’t that great?
In today’s connected world, we need to remain connected while providing complete security to customer privacy. Contact numbers and other details should be protected and not part of transaction. Be it e-commerce delivery team, Cab aggregator or a buyer-seller platform, CZ Magic call ensures that the numbers of both the parties are protected and a virtual number is displayed. Post transaction this number may not remain relevant.
In case of E-commerce, Travel-Cab, Installation Departments of consumer durable companies, where your employees need to call the user, CZ Magic Call’s services help save your employee's money, as they only need to call a virtual number.
Since all the calls conducted through CZ Magic Call are recorded, it is easy to manage customer grievances as the recordings can be reviewed to understand the exact context. Also these recordings are available to the administrator who can review them for training of their employees.
CZ Magic Call’s number masking saves companies from any communication or transaction that might happen off platform if either party numbers are known, saving companies from loss of business. While the buyer-seller platform are designed to ensure the transactions happen through the platform and CZ Magic call ensures that all communications are masked. Isn’t that great?
With CZ Magic Call’s number masking technology, protect your user’s contact details from going into the hands of your high attrition employees. With CZ Magic Call, your employees will see a masked number of the user and vice versa.
Track, record and analyse all your customer conversations in the back end for quality and training purposes. Analytical reports can be synthesised to understand and optimise various operational parameters.
Track the calls done from your platform along with the calls missed. The data from missed calls also gets recorded so you can take action on them.
As the call originates from the company office, so neither the delivery person nor the customer incurs any cost. It is an incoming call for both the parties.
Number Masking is a feature that hides the actual phone numbers of callers and recipients, ensuring privacy. When a call is made, a temporary virtual number is used instead of the real one. This technology, also known as Call Masking, enhances security by preventing the disclosure of personal information.
Call Masking ensures that the phone numbers of both customers and agents remain confidential, preventing unauthorized contact or data breaches. It is particularly useful for industries like e-commerce, healthcare, and logistics, where customer privacy is crucial.