C-Zentrix mentioned in Gartner’s Magic Quadrant Report for Contact Center Infrastructure, Worldwide 2017 for its completeness of vision and ability to execute.
C-Zentrix aims to set new standards for Omni channel customer engagement solution. C-Zentrix merges its products along with that of its partners and strategic suppliers to form a complete solution for the end customers.C-Zentrix tightly integrates with various CRM’s and Social Media Channels to provide a single view of the customer across all touch points.
This is the second consecutive time that C-Zentrix got mentioned in Gartner. Earlier in 2016, C-Zentrix was mentioned in Gartner’s Magic Quadrant Report for Contact Center Infrastructure, Worldwide 2016