Pick Your Hardware As Per Your Need
C-Zentrix can be installed on any standard PC server for full-fledged contact center. The single box solution needs just one server for the entire contact center application to be installed. In case of C-Zentrix Enterprise solution such standard PC servers can be clustered together to create a HA solution with Load Balancing.
For Phone line Termination (PRI Line, Analog Lines) customer can use Digium or Sangoma cards or Gateways from Audiocode or Patton.
For VoIP calling no extra hardware is required, the VoIP link from service provider can directly terminate on the Ethernet port of the server.