Gartner defines contact center infrastructure (CCI) as the products (equipment, software and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2017 Magic Quadrant.
C-Zentrix Trouble Ticketing CRM has been rated amongst the coolest software products of 2012 by India’s leading IT channel Magazine. The Trouble Ticketing CRM is widely used by small and large enterprises for their customer service/customer support teams.
Towards Vision Technologies (parent company of C-Zentrix) recognised as The EMERGE 50 Growth for its exceptional growth in terms of net revenue, total customer base, and expansion in new markets. This has been a nationwide selection and C-Zentrix is recognised in the Growth phase. More informations on https://www.slideshare.net/nasscom-emerge/nasscom-emerge-50-winners-2011
Gartner defines contact center infrastructure (CCI) as the products (equipment, software, and services) needed to operate call centers for telephony support and contact centers for multichannel support. Gartner examines the Contact center infrastructure vendors and the innovations driving the market and compares vendors based on completeness of vision and ability to execute. C-Zentrix is proud to be mentioned in the 2016 Magic Quadrant.