Missed call campaigns generates 5 times more leads as compared to any SMS, Call or Email campaign

  • ICICI Lombard

    C-Zentrix Enterprise Suite CRM enabled ICICI Lombard to automate its end to end lead generation process resulting in the Increased Productive Time

  • Pidilite Industries

    C-Zentrix Helped Pidilite To Innovate Around Their Contact Center Strategy And Deliver 24x7 Customer Support

  • NSE

    The support from C-Zentrix team for such critical process where the up time required is 99.99% has been fantastic and we have hardly encountered any challenge in last 3 years of usage. We would highly recommend this solution for putting critical service desk operations /processes of the organizations.

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Key Features

Integration with C-Zentrix Autodialer

The missed calls can be pushed in real time to the C-Zentrix dialer which can immediately dial out and connect the customer to the agent in the call center for further communication.

SMS Gateway Integration

On every call received on the missed call server the call is disconnected and an automatic SMS acknowledging the customers call is immediately pushed to the customer.

Free of cost for the end user

This mode of communication has been hugely popular in developing countries as it helps customer communicate his interest in the product or service to the provider without incurring any cost for calling. It also helps the provider generate leads absolutely free of cost.

Lies outside the provision on NDNC regulation

Leads generated through missed call can be used by the provider to push their products and services without infringing the NDNC regulation as the customer has already demonstrated the interest in the provider's product or service.

Competitive Differentiators

  • CTI interface- The customers caller id can be pushed to any third party application including
  • Lead Management System for storing all the leads generated and running a marketing and sales campaign on the same
  • C-Zentrix Dialer for instant connect with the potential customers by the tele-sales team
  • SMS gateway for immediately pushing SMS to the customer with relevant details

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