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Intelligent Communication Platform For Your Campus
With the implementation of C-Zentrix solution, NIIT has seen huge improvement in the TAT (Turn Around Time) to few minutes from few days for connecting to the prospects dropping in from various lead sources.
C-Zentrix enabled Amity University tobetter with its prospect, keep track of all its leads ensure faster conversions.
Using C-Zentrix has given us lot of leverage for customizing the product and integrating it with our existing lead management system.The C-Zentrix team’s innovative ideas helped us further improve the utility of the solution for our requirements and create value adds for our business team. We never miss a call now. We have benefited from this association. C-Zentrix team is like a partner, I wish them all the very best.
Educational institute’s biggest challenge today is to create a communication platform in accordance to the ever growing expectations of its various stake holders which include students, parents, teachers and administrators. Communication is required at every point in day-to-day operations of any educational institute. It begins with reaching out, engaging and enrolling more quality students, handling all the queries which potential students or their parents might have. It becomes critical when it comes to dissemination of crucial information like class rescheduling, enrollment process intimation, fee payment updates, result announcements and real time communication for disaster management.With in-depth understanding on the importance of communication and information flow for educational institutions, we have created a 100% customized suite to cater to their needs.
C-Zentrix suite can plug in to the existing campus management CRMs and databases for providing a personalized communication system for the end users. C-Zentrix offers Complaint Management system, Missed Call solution, Lead Management system, Robo-Call, Call Conferencing solution, PC Screen Logger and Mobile App based Security system all on a single platform hosted in institution's premise.
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For customers including phone, email, SMS, chat and social media plugin
For managing queries and complaints
To manage all leads flowing for various queries from students and parents in one central system and forward it to C-Zentrix dialer for automated instantaneous calling.
For integration with any standard campus management system
For automated dial out and broadcast of critical messages related to exam dates, holidays, disaster management,etc.
For doing surveys oncourses success, teacher’s acceptance with students, etc.
For student registration
For conducting practical exams for computer skills
For conducting parents teacher meet or guest lectures.