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C-Zentrix helped Snap Deal manage its customer communication in an effective way providing delightful & seamless customer interactions.
India's fastest radio taxi service gets faster with C-Zentrix Call Centre Solution.
C-Zentrix has helped us automate our entire insurance selling process with right kind of checks and balances to adhere to the IRDA guidelines. We have had huge benefits in reaching out to our customers in time with the right information.I would recommend any BFSI customer to have a look at their solution as they are an ideal partner to handle complex requirements and customizations and deliver solutions in time.
C-Zentrix customer engagement solution is a platform independent solution from agent and administrator perspective. The agent and administration interfaces are entirely browser based and there is no application installation on the desktops. The interfaces can run seamlessly on IE and Firefox latest version browsers over any Linux, MAC or Windows based desktop.
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Hardware thin clients with minimum configuration can be used for agent desktop in case the administrator does not decide to use soft phones.
Open source OS can be used to cut cost on OS licensing
Huge saving on electricity
Hardware thin client provides more data security for BPOs with no local storage device available on agent and administrator desktop.
Easy to manage and maintain