Teleport Your Agents

  • Snapdeal.com

    C-Zentrix helped Snap Deal manage its customer communication in an effective way providing delightful & seamless customer interactions.

  • Mega Cabs

    India's fastest radio taxi service gets faster with C-Zentrix Call Centre Solution.

  • Berkshire Insurance

    C-Zentrix has helped us automate our entire insurance selling process with right kind of checks and balances to adhere to the IRDA guidelines. We have had huge benefits in reaching out to our customers in time with the right information.I would recommend any BFSI customer to have a look at their solution as they are an ideal partner to handle complex requirements and customizations and deliver solutions in time.

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Benefits/Advantages

REMOTE CONNECTION TO C-ZENTRIX ACD

Connect to the C-Zentrix ACD remotely using mobile phones, landline phones or IP phones

100% CALL RECORDING

100% recording even for remote agent calls

REPORTS

All standard reports available for the call and agent performances

VARIOUS UTILITIES

Can be specifically used by field force, SME, disaster management and odd hour call handling

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