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Make your Delivery Boys Smarter and Customers Happier
C-Zentrix helped Snap Deal manage its customer communication in an effective way providing delightful & seamless customer interactions.
India's fastest radio taxi service gets faster with C-Zentrix Call Centre Solution.
C-Zentrix has helped us automate our entire insurance selling process with right kind of checks and balances to adhere to the IRDA guidelines. We have had huge benefits in reaching out to our customers in time with the right information.I would recommend any BFSI customer to have a look at their solution as they are an ideal partner to handle complex requirements and customizations and deliver solutions in time.
C-Zentrix Magic Call is specially targeted to the E-Commerce and courier companies who want their delivery boys to call their customers before package delivery and get this call recorded and monitored for a better control on customer delivery time and efficiency and also keep their delivery boys under a watch.
Delivery boys just need to give a missed call to a dedicated number on C-Zentrix to connect to any customer. C-Zentrix calls out to both the delivery boy and the customer and patches them on a single call for conversation
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As the call originates from the company office, no cost is incurred by either the delivery person or the customer
All the calls can be recorded in the back end for quality and training purposes