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Complete telephony on a single bar
Implementation of C-Zentrix provides SMC with 99.5% up time, enhanced security levels and increased productivity.
C-Zentrix helped Snapdeal manage its customer communication in an effective way providing delightful & seamless customer interactions.
C-Zentrix has helped Reliance General Insurance Pune BPO to automate its tele-sales activity across the country by the use of C-Zentrix Contact Center Solution and Auto Dialer. We use their platform for lead generation and tele-sales.
C-Zentrix’s unique value preposition is the CZ Bar which acts as an applet which is portable, efficient and appears on the top of the screen. It can be integrated with any CRM for seamless communication. CZ Bar contains all telephony features and ensures that both CRM and telephony functionalities can be executed from a single window.
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Single sign on, easy to use
Can be integrated with almost all leading CRMs like Salesforce, Microsoft dynamics, Freshdesk, Talisma, Impel, CRM Next, SAP CRM, Oracle, Sugar, etc.
Contains multi telephony functionalities like calling, conferencing, redial, put on hold, next call back date and time
Can be setup as a bar on top or an app