India's fastest radio taxi service gets faster with C-Zentrix Contact Center Solution

About Client : Mega Cabs has the best fleet of first class luxurious air-conditioned, metered taxis in the country, providing complete transport solutions for point-to-point travel within the cities it operates in. Their fleet has been carefully chosen, keeping in mind customers comfort and luxury.

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NIIT Limited
With the implementation of C-Zentrix solution, NIIT has seen huge improvement in the TAT(Turn Around Time) to few minutes from few days for connecting to the prospects dropping in from various lead sources

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Pidilite Industries
C-Zentrix helped Pidilite to innovate around their contact center strategy and deliver 24x7 customer support.

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Quikr.com
C-Zentrix helped Quickr.com to track the complete lead lifecycle and improved their Turn Around Time

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ICICI Lombard
C-Zentrix Enterprise Suite CRM enabled ICICI Lombard to automate its end to end lead generation process resulting in the Increased Productive Time

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Amity University
C-Zentrix enabled Amity University to connect better with its prospect, keep track of all its leads and ensure faster conversions

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Magus Dialog
Implementation of C-Zentrix enabled Magus Dialog to increase its agent productivity by 100% and provide 99.99% uptime to its end customers

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Berkshireinsurance.com
Berkshire India, a majority-owned unit of Berkshire Hathaway Inc. has been incorporated to sell and distribute general insurance products in India through their online distribution portal www.berkshireinsurance.com

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SMC
Implementation of C-Zentrix provides SMC with 99.5% up time, enhanced security levels and increased productivity

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Redbus.in
C-Zentrix helped Redbus achieve a very low call abandon ratio and maximum call rate, leading to significant increase in customer satisfaction

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Snapdeal
C-Zentrix helped Snap Deal manage its customer communication in an effective way providing delightful & seamless customer interactions

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Orange Travels
C-Zentrix enabled Orange Travels to exceed its customer expectations and enhance its brand image and customer loyalty

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