C-Zentrix helped Snap deal manage its customer communication in an effective way providing delightful and seamless customer interactions.

About Client: Snapdeal.com which was initially launched as a deals company got converted into a full-fledged online market place and retail website, headquartered in New Delhi, India. The Company was started by Kunal Bahl, a Wharton graduate and Rohit Bansal, an alumnus of IIT Delhi in February 2010. It has grown rapidly as the leading online market place for goods including electronics, fashion, apparels, lifestyle products, etc.

 Download

NIIT Limited
With the implementation of C-Zentrix solution, NIIT has seen huge improvement in the TAT(Turn Around Time) to few minutes from few days for connecting to the prospects dropping in from various lead sources

Read

Pidilite Industries
C-Zentrix helped Pidilite to innovate around their contact center strategy and deliver 24x7 customer support.

Read

Quikr.com
C-Zentrix helped Quickr.com to track the complete lead lifecycle and improved their Turn Around Time

Read

ICICI Lombard
C-Zentrix Enterprise Suite CRM enabled ICICI Lombard to automate its end to end lead generation process resulting in the Increased Productive Time

Read

Amity University
C-Zentrix enabled Amity University to connect better with its prospect, keep track of all its leads and ensure faster conversions

Read

Magus Dialog
Implementation of C-Zentrix enabled Magus Dialog to increase its agent productivity by 100% and provide 99.99% uptime to its end customers

Read

Berkshireinsurance.com
Berkshire India, a majority-owned unit of Berkshire Hathaway Inc. has been incorporated to sell and distribute general insurance products in India through their online distribution portal www.berkshireinsurance.com

Read

SMC
Implementation of C-Zentrix provides SMC with 99.5% up time, enhanced security levels and increased productivity

Read

Redbus.in
C-Zentrix helped Redbus achieve a very low call abandon ratio and maximum call rate, leading to significant increase in customer satisfaction

Read

 

 

 

 

Mega Cabs
India's fastest radio taxi service gets faster with C-Zentrix Call Centre Solution

Read

Orange Travels
C-Zentrix enabled Orange Travels to exceed its customer expectations and enhance its brand image and customer loyalty

Read
MENU
Customer login | Partner login
Customer Support Hotline
+91 124 4793900